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FREE and Unique Service - Limit Your Call Charges
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Do you worry about running up a big monthly mobile
phone bill?
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We have a solution! This service is available exclusively to Utility
Warehouse Discount Club members.
What is "Call Cost Control"?
The main provider we work in association with (The
Utility Warehouse) offer a unique call cost control system.
It is ideal if you want to set a monthly limit on your mobile phone
- for whatever reason.
If you order one of our special deals you can elect to have a Call
Cost Control added to your account - free of charge. Full
details on how to activate this useful feature are included with your
phone or sim card on delivery. The minimum monthly call spend limit
you can set is £20.
How does call cost control work?
When you are close to your monthly spend limit, a text is sent to
your phone. When your monthly spend limit is reached, outgoing calls
from the phone are disabled except for emergency numbers. You can
still receive calls.
If you need to increase your limit, call customer services and quote
your password to reactivate your phone, stating how much increase
on your limit you wish to set. Your call spend is automatically reset
on the first day of each new month.
Why is this so much better than controlling call spend with a Pay
As You Go phone?
Many people use Pay As You Go phones to control their mobile spending.
However, this can be a false economy. With Pay As You Go phones, calls
are often "rounded up" to the nearest minute. For example,
a 65 second phone call can cost 2 minutes.
Hence, a quick call such as "I'm on my way home, I'll see you
later" could cost you a lot more than you think. If you pay 45p
a minute for a standard call (not uncommon with Pay As You Go phones),
a 65 second call costs 90p. Hence, many people are paying around a
£1 a minute to talk on a Pay As You Go phone. If you currently
spend more than £15 a month on a Pay As You Go phone, check
out our sim card deals.
How to check your current monthly call spend?
If you have purchased a mobile from
The Utility Warehouse Discount Club
via our web site, you can check your call spend by using the unique
MMail service.
Send the following text message: ?spend (all
one word, no spaces) to 07932 165000
You will then receive a text message detailing the
number of calls and the call spend (including VAT) to date in the
current month.
(There will be a short delay before this message is received)
The call spend figure takes into account the free call allowance for
whichever tariff the customer is using.
Note:
- The call spend will be at least 24 hours behind the network
- Roamed calls will take longer to update
Customers are charged their standard rate for sending the text message
but there is no cost to receive the reply.
The first time this service is used, customers will receive an additional
message before the text message with their call spend. The message text
is the following:
Thanks for using MMail. For more details on more options please
visit www.telecomplus.co.uk/mmail. Thank you. Telecom plus Customer
Services.
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